African Initiatives for Relief and Development (AIRD) is a non-political, non-religious and a not-for-profit non-governmental organization. AIRD was established in 2006 with its Head Office in Kampala, Uganda.
AIRD, being an active implementing partner with UNHCR, is currently managing operations in Uganda, Burundi, Chad, Democratic Republic of Congo, Niger, Tanzania, Burkina Faso, Liberia, Central Africa Republic (CAR), Ethiopia, South Sudan and Cameroon. Our partnership with UNHCR focuses on refugee and IDP settlements, primarily through logistics, construction and infrastructure interventions.
In a bid to diversify its sources of revenue to fund its humanitarian activities, AIRD has established a subsidiary company, Formula 21 Pitstop and has secured agreement with Toyota Uganda to establish an Authorised Service Centre (workshop/garage) in Mbarara. AIRD now seeks the services of a qualified Workshop Manager to manage and oversee the establishment of the business entity ahead of the launch at the end of the construction phase.
Overall responsibility / Job summary
1. General Management
- Develop and/or implement AIRDs SOPs to achieve the signed contractual agreement with Toyota
- Deliver on specific project outcomes as listed below
- Attend, initiate and lead relevant project coordination meetings as required for AIRD and develop partnership with the actors and forums relevant to the project.
Formula 21 Construction Project oversight
- In collaboration with the architect and AIRD staff (Uganda programme and Head Office), ensure that all AIRD SOPs are followed for the identification and selection and deployment of a contractor
- Post identification of the contractor, ensure that all steps are taken to deliver the project on time, within budget and that all snags and issues are flagged with Management at the earliest opportunity.
- Ensure physical oversight of the project through being present at the work site on a frequent basis.
Identify, Recruit and oversee training of appropriate staff to be deployed prior to the start of the programme
- In discussion with Toyota, identify the key required staff and appropriate technical levels of qualification
- In discussion with AIRD Uganda programme and DOO, identify potential staff from within AIRD who could be deployed to the business.
- In discussion with Toyota, assess the capacity of existing staff who could deliver, and present to Toyota for appraisal and subsequent training.
- In the absence of sufficiently skilled staff, lead the process of identifying external candidates who could deliver the required services with the requisite attitude, capacity and trustworthiness.
Procure tools and materials for the business
- Following SOPs, support the contractor to identify the best source of appropriate quality tools and other equipment required for the establishment of the business. This includes mechanical equipment, office equipment, IT systems where required, etc.
- Support the process of acquisition in conjunction with the FAD of AIRD, and with others eg AIRD Uganda Country Programme staff for all procedural requirements.
Assist with the development of the ERP interface for managing the business
- Liaise with AIRD Uganda Programme to identify the current approaches required for managing the customers and the invoicing processes to guide internal approaches
- Identify and advise on the Toyota monthly reporting requirements
- Identify and advise on monthly reporting requirements for Formula 21 Board of Directors monthly reporting requirements
- Work with the Data Team consultants to develop the appropriate modules for Formula 21, including CRM, stock/spare parts management, fleet management, and other metrics.
Develop the Management mechanisms for the business
- Ensure monthly report templates and management systems are developed that achieve Toyota requirements and conditions
- Advise on the composition of the board of directors for Formula 21 and assist with identifying the appropriate people
- Advise on the internal management requirements for AIRD to adopt the necessary capacity for management of the business alongside ongoing priorities with UNHCR and other funding streams.
Key skills and experiences
The Workshop Manager will demonstrate the following skills and experiences. Ideally, these should be evidenced through experience in Uganda.
- Experience of managing complex projects
- Automotive and Toyota product knowledge
- Technical knowledge
- Basic Financial skills
- Excellent personal time and self-management
- Excellent planning skills
- Experience of external representation to major clients
- Experience of working with IT databases and ERP systems
- Excellent written and verbal communications
- Experience of branding and visibility
- Experience of managing a budget
- Experience of managing and leading people
- Problem solving and analytical skills
Key Behavioural attributes
- Initiative/ownership/work ethic
- Time management
Minimum Qualifications A post graduate qualification in Mechanical or Automotive Engineering. Minimum of 5 years experience in service operations at a senior level . Product and general automotive business and trade knowledge. (Experience in the motor industry is added advantage. Qualified driver with competence in manual and automatic transmission and a valid drivers license.
Ability to travel to oversee and manage projects essential
How to apply
Applications clearly indicating ‘’Workshop Manager – Formula 21 Pitstop – ’’ in the subject line may be sent to [email protected] latest 19th September 2022