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Plan International jobs: Sponsorship Processor

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Sponsorship Processor

Date: 31-Aug-2022

Location: Ngaoundere, Cameroon

Company: Plan International

The Organisation


Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.


We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.


We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.

Title    Sponsorship Processor/ Service Provider
Functional Area    Sponsorship
Reports to    Area sponsorship Coordinator
Location    Ngaoundéré office     Travel required    NO
Effective Date    FY22    Grade    

o    The role of sponsorship processor/service provider is:
o    Facilitate the day-to-day running of the PIIA office activities through: Quality and timely Data entry in Child Data.

Financial measures or statistics relevant to post such as budget; list of direct and indirect reports
o    Compliance and adherence to sponsorship Manual and other supplementary guidelines
o    Ensure that Safeguarding of children and young people (SCYP) Policy and related procedures are adhered to in all aspects of work.
o    Area of Responsibility – Ngaoundéré

    Carry out Sponsorship activities in a careful manner. To do this: –

o    Proofreading and tracking of all sponsorship communications in the Child data system;
o    Translation of incoming and outgoing sponsorship communications;
o    Proofreading of SCI and SCU communications;
o    Encoding of SCU and SCI photos;
o    Encoding the SCU and SCI profile in the Child data system;
o    Processing G/CMSCs as appropriate and uploading in Child Data.

1.    Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them
o    Quality and timely submission of deliverables
o    Good time management and organizational skills
o    Ability to solve problems
o    Good degree of complexity in resolving a wide range of challenges

Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact

o    High contact with SPCs for technical support, coaching and logistics support.
o    Medium contact with Sponsorship Support Manager
o    Low contact with the community’s members and community Volunteers for implementation and monitoring of Sponsorship activities in the communities.  

Relevant knowledge and experience;
Qualifications and Experience
o    Minimum two years’ University Degree or equivalents
o    Minimum of two years of previous work experience in Sponsorship
o    Computer literate

Distinctive Behaviours
•    Maintain effective, positive and professional relationships with all stakeholders
•    Be proactive
•    Broad knowledge and interest in Program/Sponsorship activities
•    Fast learner and interest in self-development.
•    Model behaviour and objectivity
•    Discipline and respect for others

Skills specific to the post
•    Excellent computer skills
•    Time management skills
•    Conflict resolution and negotiation skills
•    Good communication (oral and written) skills.
•    Good level of all sponsorship processes and procedures.
•    Self-management skills

We are open and accountable
1.    Promotes a culture of openness and transparency, including with sponsors and donors.
2.    Holds self and others accountable to achieve the highest standards of integrity.
3.    Consistent and fair in the treatment of people.
4.    Open about mistakes and keen to learn from them.
5.    Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact
1.    Articulates a clear purpose for staff and sets high expectations.
2.    Creates a climate of continuous improvement, open to challenge and new ideas.
3.    Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4.    Evidence-based and evaluates effectiveness.
We work well together
1.    Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2.    Builds constructive relationships across Plan International to support our shared goals.
3.    Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4.    Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

5.    Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
6.    Builds constructive relationships across Plan International to support our shared goals.
7.    Develops trusting and ‘win-win’ relationships with funders, partners and communities.
8.    Engages and works well with others outside the organization to build a better world for girls and all children.
This position requires about 20% travel within Program Areas.
[Please delete as applicable]

Mid contact: Occasional interaction with children.

The job responsibilities of this position require occasional contact with children and it is expected that children shall be protected at all times.


Location: Ngaoundere

Closing Date: 07-09-22



Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.


We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.


A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates. 

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