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Plan International jobs: Case Management Officer (CMO)

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Case Management Officer (CMO)

Date: 8 Feb 2024

Location: Bamenda, Cameroon

Company: Plan International

The Organisation


Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.


We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.


We have been building powerful partnerships for children for over 85 years, and are now active in more than 80 countries.


The Opportunity:


The Case Management Officer (CMO) will be responsible for managing the case management component of the project. The CMO shall ensure that holistic and quality case management is provided by Social/Case Workers to all identified cases of UASC, CAAFAG, survivors of sexual abuse, violence and exploitation – either through direct support or referrals to other service providers identified via an updated mapping.

You shall ensure that identified local service providers are trained on how to better mainstream child protection and provide child friendly services.


On a need’s basis, you shall also ensure that case review and conferences are organized for complex cases, providing regular training, coaching, and supervision to Social/Case Workers on case management guiding principles and tools – in line with minimum standards for case management and in-country SOPs.

This position reports to the Project Coordinator.


The Individual/About You:


The CMO is expected to hold a Bachelor’s Degree in social sciences or related disciplines, with a minimum of three (3) years’ experience in the field of child protection or working with children and youth, and atleast two (2) years being in the humanitarian context.

     As the CMO, your knowledge gained through training and experience in child protection and/or case management alongside familiarity with operations in a setting hosting Internally Displaced Persons or similar settings will be strategic for this role.You are also expected to demonstrate good understanding of operations of international NGOs in a volatile security context, while proving an ability to uphold confidentiality – especially when handling cases and supervising the work of subordinates.


Please, kindly consult this link for a detailed Job Description: JD CMO – Bamenda


NB: Female Candidates are Strongly Adviced to Apply



Location: Bamenda

Type of Role: Fixed Term Contract of Eleven (11) Months

Reports to: Project Coordinator

Grade: Hay Level 11

Closing Date: February 14th, 2024


Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.


We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.


A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates. 

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